24hr Operations
01206 793 673
24hr Operations
01206 793 673
Lone workers in any place of employment are at particular risk of getting assaulted, not being able to prevent criminals from entering unauthorised areas, or getting injured from a fall or faulty equipment. At Oakpark Security, we offer lone worker protection that can help organisations meet their obligations to provide a safe working environment for their staff. By conducting a thorough risk assessment of your employees and their routine whilst working alone, we can design an effective lone worker protection solution based on intuitive, easy-to-use technology to ensure that these colleagues are monitored to the level commensurate with the risks they face.
Please get in touch today to discuss the range of lone worker protection solutions that can help protect your employees.
Oakpark Security uses a complete end-to-end award-winning lone worker protection solution developed by Norwich-based Safepoint. The Safepoint solution is accredited to BS: 8484 and offers a range of features that allow companies to protect their lone workers and staff deemed to be at risk,
A central pillar of the solution is the Safepoint app. The app is available for Android or iOS devices, and works with GPS, phone signal and WiFi, providing maximum connectivity.
- Safepoint Lone Worker App Features
- Keep track of your lone workers remotely
- 24/7 monitoring
- Manual alarms
- Timeout alarms
- Fall detection
- Pairs with wearable panic alarm
- GPS supported by what3words
All of our lone worker protection services are supported by our Central Operations Centre, 24 hours a day, 365 days a year. In the event of a personal alarm activation, an instant alert is raised and our control room operators will follow a pre-agreed escalation procedure. This could be a safety notification call to a manager or colleague, a call to the Emergency Services, or a mobile security response provided by Oakpark Security.
We also offer customers the option of making hourly lone worker ‘check calls’ through our Timegate™ rostering software at defined intervals. These calls indicate to our automated system that all is well and are ideal for employees who work a fixed shift roster with clearly defined timings.
Oakpark Security is one of the leading providers of lone worker protection in Norfolk, Suffolk, Essex, Cambridgeshire and Hampshire. We operate from regional control centres meaning we are able to offer rapid response in the event of an emergency.
We are part of the Vertas Group, one of the fastest-growing facilities management companies in the UK and hold memberships to many regulatory bodies and trade associations including the British Security Industry Association (BSIA).
Along with our lone worker protection, we offer a range of additional security services including mobile patrols, 24/7 CCTV monitoring and locking and unlocking, keeping your premises and workers safe.
Why do I need lone worker protection?
Employers have a legal duty to ensure the health and safety of your employees, with lone workers facing a greater risk of harm if an incident occurs.
What kind of risks do lone workers face?
Lone workers can face a wide variety of risks including trips or falls, violence from customers or trespassers and communication breakdown if they lose signal.
How do your lone worker protection solutions work?
We use the Safepoint app, which is downloadable on mobile phones. It’s connected to GPS and what3words to give accurate locations which are trackable at all times. Employees can use the app to signal that something untoward has happened.
What happens if an alarm is triggered?
When an alarm is triggered, whether it’s via a panic button, fall detection or the employee hasn’t checked in, the following will happen:
- Alert to Safepoint
- Operator will attempt contact
- If there’s no contact, Safepoint contacts us
- We will assess the next course of action, whether it’s sending a response team out, messaging the lone worker’s manager, or calling emergency services.
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